How can we help you?

We haven’t got the answers to all of life’s questions, but when it comes to glass our FAQs probably have it covered. Search for the answers below. 

Can’t find what you’re looking for? Maybe you’ve got a question we haven’t heard before – Ask Us Now and we’ll get back to you with an answer.

 

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Which product is best for me?

Let’s face it. We’ve got a lot of products to pick from, and even more we don’t have listed on our website. So we understand that it can be hard to figure out which is best for you. But glass plays a bigger role in your building than you’d think, so it really is important you pick the right product.

Luckily, we’ve listed all of our Glass Types in one location to help you. However, if you get stuck, please contact us – we love helping customers find the right solution.

How should I clean my glass?

Always use a mild detergent that is specifically designed for use with glass and steer clear of any products that will introduce grit as this can cause scratches.

Also avoid any cleaners which contain Hydrofluoric or Phosphoric acid as they are corrosive to glass surfaces. If cleaning a mirror simply wipe the surface with a few drops of methylated spirits using a damp cloth. Always avoid contact with the silver backing, particularly at the edge of the glass as this can cause damage.

For a spotless surface finish by polishing your glass or mirror using a dry lint free cloth – voila, picture perfect!

If you’d like more information on how to clean glass including specialised instructions for our range of products check out our collection of cleaning instructions.

Which type of glass is best suited to where I live?

To answer this question, we need to know a few things about your home.  Understanding what the climate is where you live as well as what direction your windows are facing allows us to give you the best advice for picking the right glass.

By choosing the right glass you can use the orientation of your house to your advantage. In addition to the position of your house, the position and shading of your windows is also an important consideration. In general, high insulation performance is a good option, while the level of solar control you’ll need depends on climate. Cooler climates favour products which allow in more heat, while warmer climates in the north of the country benefit from glass that keeps warmth out.

For more on choosing the right glass for your climate and house orientation check out our Energy Performance page where we get into the detail.

What is the next step if I want to get a quote?

To give you the best price indication, we’ll need to know a little bit about who you are, where you are and what you need.

Luckily, we’ve got a team of experts who would love to talk about your project, or put you in touch with the best person to speak to for a quote.

Please don’t hesitate to get in touch so we can get started!

I need some help with the glass specification for my project.

You’ve come to the right place. We offer glass products that can greatly improve energy management, comfort, safety, security, colour and design – we can even reduce your time cleaning! We’re keen to help you meet specific requirements including acoustic properties, building compliance (including Section J) and engineering support. Whether you’re building balustrades, roof glazing or flooring we can help you.

We love technical talk, so give us a call and we’ll put you in touch with an Architectural Manager who can take you through what you need to meet your specification. We also offer training and consultancy services so let us know if that’s what you’re after.

You may want to check out these sections on our website too:

Product Finder

TechOnline

Architectural Glass Selection Guide

Who should I speak to at Viridian?

Well, it really depends what you need from us!

If you are an architect, builder or home owner and need technical advice please contact 0800 810 403.

If you are a member of the trade who has sales, trade specific or order related enquiries please contact 0800 847 434.

From here we will put you in touch with the right person for you, whether it be to get help with a project specification, advice on which glass is best for your house or to chat with an expert.

Alternatively, head to our Branches page and you can find your local Viridian contact.

Who should I speak to at Viridian?

Well, it really depends what you need from us!

If you are an architect, builder or home owner and need technical advice please contact 0800 810 403.

If you are a member of the trade who has sales, trade specific or order related enquiries please contact 0800 847 434.

From here we will put you in touch with the right person for you, whether it be to get help with a project specification, advice on which glass is best for your house or to chat with an expert.

Alternatively, head to our Branches page and you can find your local Viridian contact.

Which product is best for me?

Let’s face it. We’ve got a lot of products to pick from, and even more we don’t have listed on our website. So we understand that it can be hard to figure out which is best for you. But glass plays a bigger role in your building than you’d think, so it really is important you pick the right product.

Luckily, we’ve listed all of our Glass Types in one location to help you. However, if you get stuck, please contact us – we love helping customers find the right solution.

Which type of glass is best suited to where I live?

To answer this question, we need to know a few things about your home.  Understanding what the climate is where you live as well as what direction your windows are facing allows us to give you the best advice for picking the right glass.

By choosing the right glass you can use the orientation of your house to your advantage. In addition to the position of your house, the position and shading of your windows is also an important consideration. In general, high insulation performance is a good option, while the level of solar control you’ll need depends on climate. Cooler climates favour products which allow in more heat, while warmer climates in the north of the country benefit from glass that keeps warmth out.

For more on choosing the right glass for your climate and house orientation check out our Energy Performance page where we get into the detail.

What is the next step if I want to get a quote?

To give you the best price indication, we’ll need to know a little bit about who you are, where you are and what you need.

Luckily, we’ve got a team of experts who would love to talk about your project, or put you in touch with the best person to speak to for a quote. 

Please don’t hesitate to get in touch so we can get started!

I need some help with the glass specification for my project.

You’ve come to the right place. We offer glass products that can greatly improve energy management, comfort, safety, security, colour and design – we can even reduce your time cleaning! We’re keen to help you meet specific requirements including acoustic properties, building compliance (including Section J) and engineering support. Whether you’re building balustrades, roof glazing or flooring we can help you.

We love technical talk, so give us a call and we’ll put you in touch with an Architectural Manager who can take you through what you need to meet your specification. We also offer training and consultancy services so let us know if that’s what you’re after.

You may want to check out these sections on our website too:

Product Finder

TechOnline

Architectural Glass Selection Guide

How should I clean my glass?

Always use a mild detergent that is specifically designed for use with glass and steer clear of any products that will introduce grit as this can cause scratches.

Also avoid any cleaners which contain Hydrofluoric or Phosphoric acid as they are corrosive to glass surfaces. If cleaning a mirror simply wipe the surface with a few drops of methylated spirits using a damp cloth. Always avoid contact with the silver backing, particularly at the edge of the glass as this can cause damage.

For a spotless surface finish by polishing your glass or mirror using a dry lint free cloth – voila, picture perfect!

If you’d like more information on how to clean glass including specialised instructions for our range of products check out our collection of cleaning instructions

Didn’t find what your looking for?

View our online knowledge base or find a branch near you

Branch Locator

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Glazing Selector

Use our FREE online glass calculator to help you find the right glass for your windows.

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F.A.Q

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